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Trust Center

Trust is earned, not claimed

We believe in radical transparency about how we collect data, how we secure it, and how our AI operates. Here is everything you need to evaluate our practices.

Security

Encryption at rest (AES-256) and in transit (TLS 1.3). Per-tenant isolation. Encrypted credential vault. Hardened infrastructure with SSH key-only access.

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Transparency

We publish what data we collect, how we collect it, and how we use it. Our scraping practices, data sources, and intelligence methods are fully documented.

Responsible AI

AI agents operate with permission boundaries, resource budgets, audit logging, and human-in-the-loop controls. No autonomous decisions without governance.

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Privacy

GDPR, CAN-SPAM, and CCPA compliance built in. Global suppression lists. Right to erasure. Data minimization. Consent tracking.

Trust Documents

Security Whitepaper

Technical deep-dive into encryption, isolation, authentication, and infrastructure security.

Responsible AI Policy

How our AI agents operate, what boundaries they respect, and how decisions are traced.

Data Source Transparency

Where we get data, what methods we use, and how we validate quality.

Ethical Scraping Policy

Rate limits, robots.txt compliance, CAPTCHA handling, and restricted domain lists.

Incident Response Plan

Severity definitions, response timelines, escalation procedures, and customer notification.

Vulnerability Disclosure

How to report security vulnerabilities and our commitment to responsible disclosure.

SLA Definitions

Uptime guarantees, support response times, and data freshness commitments.

Abuse Prevention

How we prevent platform misuse, spam, and unauthorized data collection.

Our Commitments

We only collect publicly available business data
We respect robots.txt directives on all domains
We stop on CAPTCHA detection -- no bypass attempts
We rate-limit requests to prevent target overload (2-5s delays)
We maintain a bad domain filter for restricted sites
We never store personal credentials or sensitive personal data
We provide data deletion on request (right to erasure)
We log all data access with audit trails
Our AI agents have documented permission boundaries
We publish our data sources and collection methods

Questions about our practices?

We are happy to discuss our security, privacy, and AI practices with your team. Enterprise customers receive all trust documents on request.

FAQ

Frequently Asked Questions

Everything you need to know about our platform.

Still have questions?

Our team can walk you through the pipeline, pricing, and your use case.

Talk to us

Related

Enterprise Security

Security

Technical security controls

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AI Agent Infrastructure

Agent governance and boundaries

/ai-agents

Platform Architecture

Platform

How the system works

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